Privacy Policy


Thank you for choosing http://www.dtxintermediary.com ("site"). The Site is owned and operated by DTX Intermediary Ltd(together "DTX Intermediary Ltd.", "we," "our," or "us").

This Privacy & Cookies policy ("Privacy Policy") together with our Terms of Service (which can be found at http://www.dtxintermediary.com/privacy_policy) ("Terms of Service") sets out the basis on which any Personal Information we collect from you ("you", "your", or "customer"), or that you provide to us, will be processed by us. By "Personal Information", we mean any information which, either alone or in combination with other data, enables you to be directly or indirectly identified, for example your name, email address, username, contact details or any unique identifier such as an IP address, device ID or other online identifier.

Please read the following carefully to understand what data we collect, how that data is used and the ways it can be shared by us. If you do not wish for your Personal Information to be used in the ways described within this Privacy Policy then you should not access or use the Site or use any of the services, functions, or features offered from time to time on the Site ("Services").


1. What information do we collect?
Information given by you to us. This is the information provided by you that you give us by:

  • Registering on a www.dtxintermediary.com account;
  • Using the Support Centre on the Site; or
  • Corresponding with us by phone, e-mail or otherwise. The Personal Information most often collected and maintained in a customer file includes customer identification, email address, username, transaction history including records of payments made.
    Information collected by our system about you. Each time you use the Services, we may automatically collect the following information, which may be considered to be Personal Information when combined with other information about you:
  • Technical information, including the Internet protocol (IP) address used to connect your computer or other device to the Internet, browser plug-in types and versions, browser type and version, time zone setting, operating system and platform; and
  • Information about your visit on the site, including the dates and times you use the Site length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call the contact phone number provided on our Site.

Special categories of data.
We do not intend to collect any special categories of Personal Information about you (this includes details about your race or ethnicity, information about your health and genetic and biometric data,religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership,).

2. Purposes for which we collect your Personal Information.
If you wish to transact on and use the Site or use the Services, DTX Intermediary Ltd. will collect information about you for the purposes set out below. Information you provide to us.

  • a) Establish and maintain a responsible commercial relationship with you;
  • b) understand your needs and your eligibility for products and services;
  • c) process billing and collection of any fees;
  • d) conduct surveys and get feedback from you;
  • e) inform you about trading and financing features;
  • f) provide information to you about developments and new products, including changes and enhancements to the Site;
  • g) develop, enhance, and market products and services, and provide products and services to you;
  • h) deliver products and services to you;
  • i) provide you with news and other matters of general interest to you as a DTX Intermediary Ltd. customer; and,
  • j) to meet DTX Intermediary Ltd.’s legal and regulatory requirements.
It is important that the Personal Information we hold about you is current and accurate. Please keep us informed if your Personal Information changes during your relationship with us.

Information we collect about you.
DTX Intermediary Ltd. uses IP addresses to analyze trends, administer the Site, track customers movements, and gather broad demographic information for aggregate use. For systems administration and detecting usage patterns and troubleshooting purposes. Our web servers also automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within DTX Intermediary Ltd. on a need-to-know basis. DTX Intermediary Ltd. reserves the right to block access for any customer accessing the Site via a proxy service intending to conceal originating identity.

3. Legal bases on which the Personal Information is processed by us

  • We will process your Personal Information on the following grounds:
  • where it is necessary for us to perform contract with you or in your interests; and/or
  • where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Legitimate interest means the interest of our organization in conducting and managing our business to enable us to better serve you and the best and provide you with a secure experience on the Site. (We ensure that we balance any potential impact on you and your rights before we process your Personal Information for our legitimate interests. We do not use your Personal Information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.)
  • Generally we do not rely on consent as a legal basis for processing your Personal Information other than in relation to our use of cookies (please see section 4 below) or when we send third party direct marketing communications to you via email or text message.

4. Cookies

  • The Site may use “cookies”. A cookie is a small text file containing a unique identification number that identifies a customer’s browser each time that customer visits a website. The use of cookies is industry standard practice and many major browsers are initially set up to accept them. You can reset your browser to either refuse to accept all cookies or to notify you when you have received a cookie. However, if you refuse to accept cookies, you may not be able to use some of the features available on the Site.
  • If you choose to disable or block our cookies on your computer or other device you will need to do this through your browser. Click on the ‘Help’ menu on your particular browser to learn how to manage your cookie preferences. Alternatively, you can visit aboutcookies.org for comprehensive information on how to manage cookies.
  • We set cookies (first party cookies) on web pages, however, where we require additional information, we may also allow other companies to host cookies on our Site (third party cookies). These companies have been carefully selected by us and are required to meet contractual obligations they have with us.

What do we use cookies for?
The cookies on the Site may be from any of the following categories:

  • Strictly Necessary cookies – these are used for technical reasons and are necessary to enable the Site to operate efficiently so that you can navigate the Site with ease and use specific features. These include, for example, cookies that help us to debug any errors. If these cookies are blocked or disabled, some of the Site may not operate effectively.
  • Analytical cookies – these record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make the Site and the advertising displayed on it (if any) more relevant to your interests. We may also share this information with third parties for this purpose.We may share information that we collect through cookies, in aggregated form, with carefully selected third parties for the purposes set out above, unless you disable or block cookies.
  • Functionality cookies – these are used to improve the functionality of the Site and make it easier to use. They help us to identify you as a repeat customer of the Site and help us remember your preferences (for example, your choice of language or region).

5. Security and confidentiality.

  • DTX Intermediary Ltd. is committed to protecting your privacy. Internally, only people with a business need to know Personal Information, or whose duties reasonably require access to it, are granted access to customers’ Personal Information. They will only process your Personal Information on our instructions and they are subject to a duty of confidentiality.
  • The Site’s systems and data are periodically reviewed to ensure that you are getting a quality service and that leading security features are in place. We have put in place procedures to deal with any actual or suspected data breach and will notify you.

6. Disclosures

  • You agree that we have the right to share your Personal Information with:
  • Any member of our group, which means our contractors, affiliates, employees, representatives, subsidiaries, our ultimate holding company and its subsidiaries.
  • Our service providers, to the extent necessary to supply the Services to you.
  • Selected third parties, including analytics and search engine providers that assist us in the improvement and optimization of the Services.
  • We will also disclose your Personal Information to third parties:
  • If DTX Intermediary Ltd. or substantially all of its assets are acquired by a third party, in which case Personal Information held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation, or in order to enforce or apply our Terms of Service and other agreements; or to protect the rights, property, or safety of us, our clients, or others. DTX Intermediary Ltd. reserves the right to share current and historical bids, asks, and market prices; opening and closing range prices; high–low prices; trade prices; estimated and actual trade volumes; settlement prices; and other aggregate data and information related to the Digital Tokens displayed on the Site.

7. Transfers

  • Your Personal Information will be transferred to and stored in our secure server.
  • Personal Information and other data may therefore be exported outside of the jurisdiction in which you reside. Your Personal Information may be processed and stored in a foreign country or countries. Under those circumstances, the governments, courts, law enforcement, or regulatory agencies of that country or those countries may be able to obtain access to your Personal Information through foreign laws. You need to be aware that the privacy standards of those countries may be lower than those of the jurisdiction in which you reside.
  • Unfortunately, the transmission of information via the Internet is not completely secure. While we do our utmost to protect your Personal Information, we cannot guarantee the security of your data transmitted to us over the email or through the Site; any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.
  • EEA customers only
    We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. All data you provide to us is stored on our secure servers. Where we transfer our data outside of the EEA, we ensure that adequate safeguards are in place.

8. Your Rights

  • All Customers
    You may access and verify your Personal Information held by DTX Intermediary Ltd. by accessing the Site dashboard anytime during the tenure of your association with DTX Intermediary Ltd.
  • EEA Customers
    You have a number of rights in relation to how we process your Personal Information. These include the right to:
  • access the Personal Information that we may hold about you;
  • rectify any inaccurate Personal Information that we may hold about you;
  • have your Personal Information erased in certain circumstances, for example, where it is no longer necessary for us to process your Personal Information to fulfill our processing purposes; or where you have exercised your right to object to the processing;
  • restrict the processing of your Personal Information where, for example, the information is inaccurate or it is no longer necessary for us to process such information or where you have exercised your right to object to our processing;
  • object to the processing of your Personal Information which may be exercised in certain circumstances, for example, where we are processing your Personal Information for direct marketing purposes, or where your own legitimate interests outweigh ours; and
  • have your data ported to a new service provider if you no longer wish to use the Services.
  • You can access any of the above information through accessing your dashboard on Site.
  • No fee usually required.
    You will not have to pay a fee to access your personal information or to exercise any of your other rights. We may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
  • What we may need from you.
    We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
  • Time limit to respond.
    We try to respond to all legitimate requests as soon as possible. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests.

9. Other Sites and protecting your personal Information

  • This Privacy Policy and the use of your Personal Information only applies to the information you provide. You are cautioned that if you disclose Personal Information or personally sensitive data through use of the Internet, such as through chat rooms, communities, bulletin boards, or other public online forums, this information may be collected and used by other persons or companies over which DTX Intermediary Ltd. has no control. It is your responsibility to review the privacy statements, policies, terms, and conditions of any person or company to whom you choose to link or with whom you choose to contract. DTX Intermediary Ltd. is not responsible for the privacy statements, policies, terms, conditions, or other content of any Site not owned or managed by DTX Intermediary Ltd.
  • DTX Intermediary Ltd. takes all reasonable endeavors to protect and safeguard Personal Information, but there are protective measures you should take, as well. Do not share your Personal Information with others unless you clearly understand the purpose of their request for it and you know with whom you are dealing. Do not keep sensitive Personal Information in your e-mail inbox or on Webmail. If you are asked to assign passwords to connect you to your Personal Information, you should use a secure password and always use two-factor authentication (2FA), where available. You should change your password regularly.

10. Changes to Our Privacy Policy
Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy & Cookies Policy.

11. Contact
Questions, comments and requests regarding this Privacy Policy should be addressed to info@dtxintermediary.com

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